Charity Hands collects data from customers, leads and website visitors with the aim of optimizing our services for our (potential) customers. We respect your privacy. In accordance with the General Data Protection Regulation (AVG), we ensure that the personal information you provide is treated confidentially.
The information requested on our website via forms is exclusively used in the context of our services.
We use your data to process your request/s as quickly as possible.
We will not sell your personal information to third parties. Only third parties who are involved in the execution of your request will be provided with the information.
Our employees and third parties engaged by us are obliged to respect the confidentiality of your data.
Data collection
In order to provide you with the best possible service, we use various tools where we collect, and / or store your personal data. Below you can see which personal data we collect.
Personal data
If you use a form on our website, we ask you for personal details such as company name, contact name, address, telephone and e-mail address. We need this information to be able to contact the person in question and to be able to answer his or her request.
There is a back-up of the data in the database of the website. We do this to prevent contact requests from being lost in case of problems with the e-mail. The backup data on the website will be deleted after 90 days.
Website use
We use Google Analytics to analyze how website visitors use the website. We want to know if the content of our website matches the needs of the website visitor.
Through our website, therefore, Google Analytics cookies are placed in your browser. Google Analytics analyzes the information that is collected with it. We have modified the configuration of Google Analytics in accordance with the guidelines of the Dutch Data Protection Authority. This also means that the website statistics are collected anonymously. This makes it impossible to trace individual persons via Google Analytics.
Your rights
From the AVG you have certain rights with regard to your personal data. Do you want to know what personal data we have recorded about you? You can use your right of access. It is also possible to change, add to or delete your data. In these cases, you can contact us via info@charityhands.org.
